What is your return and refund policy?
Our refund policy is 7 days from the date you receive your product. Unfortunately, we can't offer you a refund or exchange after this period. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Used items and special cut items will not be accepted unless you have Tint Club's prior approval. Email our support with a brief reason for the return as well as the condition of the item. We will follow up with a RMA number and a return address. Return shipping is at the expense of the customer unless the item is defective or damaged.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Furthermore, you will be charged a 15% restocking fee for any approved returns. Shipping costs are non-refundable.
When will my order ship?
Orders placed before 12:30PM CST will ship within 24 business hours. Orders placed after this time or on weekends will ship our the following business day.
How long will my order take to arrive?
Most orders are delivered within 1-6 business days. To see a shipping map, click here.
How do I contact Tint Club?
You can visit our contact us page for more details.
Can my order be cancelled or exchanged?
Orders may be canceled within thirty minutes from the time that you placed your order. Most orders are eligible for an exchange within 7 days of purchase. Item must be returned in original condition and packaging. A 15% restocking fee will be applied and return shipping is at the customer's expense.
Do you ship internationally?
Currently we do not ship internationally. We only ship within the continental United States. We must be paid with a U.S. based credit card with a U.S. address and telephone number. All orders must ship to a U.S. address within one of the 50 states. We do not sell to U.S. territories at this time.
How do I track my order?
Once your order has been fulfilled, you will receive an email containing your tracking number. If you do not receive this order, please email us at firstname.lastname@example.org.
An item is missing from my shipment. What do I do?
Please review your order sent your email and verify all of your packages have been delivered. If you are missing and item, please email us at email@example.com with your name, order number, email, and phone number.
How much is shipping?
The cost of shipping your order is dependent upon the product ordered, quantity, weight, and destination.
I have special instructions for my order. How do I communicate that to Tint Club?
During the check out process, there will be a box for seller instructions that you can use to communicate any special messages to Tint Club regarding your order. For example, you may need extra warranty cards added to your order.
What if I get caught talking about the Tint Club?
If you break rule #1: don't talk about Tint Club, you will not be punished. In fact, we encourage you to spread the word! #tintclub